Shiffy Srivastava Facilitates Emotional Intelligence Session for EY Global GDS Talent Development

Shiffy Srivastava Facilitates Emotional Intelligence Session for EY Global GDS Talent Development

Today, Shiffy Srivastava, CEO & Founder of Improvables Academy® and Executive Communication & Leadership Coach, facilitated a virtual classroom on Building Relationships with Emotional Intelligence for EY Global’s GDS Talent Development.

The central insight?

You can be right in a conversation—and still damage the relationship.

Strong professional relationships aren’t built by avoiding disagreements. They’re built by listening without judgement, managing reactions and understanding perspectives beyond our own.

Through her philosophy, Practice Before Performance™, Shiffy reinforces a powerful message: awareness creates the possibility of change; practice turns it into behaviour.

Because leadership isn’t just about what we say or intend. It’s about the impact we create.

The question is: When conversations get difficult, do we focus on proving we’re right—or understanding each other?

Some journeys take Flight long before the Aircraft leaves the ground

 

Some journeys take Flight long before the Aircraft leaves the ground

Some journeys take flight long before the aircraft leaves the ground. ✈️

Shiffy Srivastava, Founder & CEO of Improvables Academy® and an Executive Communication & Leadership Coach with 30+ years of experience, is all set to begin an exciting Train-the-Trainer journey with Air India.

For Shiffy, the real work begins with the groundwork — understanding the context, preparing trainers, and ensuring that learning translates into performance.

Her philosophy, Practice Before Performance™, reflects a powerful belief: training is not measured by what people hear, but by what they can actually do differently afterwards.

It was also a pleasure for Shiffy to meet Shankar Ganeshan, Masi, and TASREENA Talib BEGG as this journey takes shape.

Because great training doesn’t begin with a presentation. It begins with purpose, preparation, and people.

Here’s to a journey where learning takes flight and performance reaches new heights!

Shiffy Srivastava was recently interviewed on a question many experienced leaders rarely stop to ask:

Shiffy Srivastava was recently interviewed on a question many experienced leaders rarely stop to ask:

Can competence become a communication problem?

The conversation explored what happens when leaders become so good at solving problems that they stop being curious.

When the answer arrives before the question.

When listening becomes waiting to respond.

When expertise turns into certainty.

And when solving everything for the team slowly teaches the team to stop thinking.

One idea stayed at the centre of the conversation:

“What am I missing?”

Because leadership isn’t always about having the fastest answer.

Sometimes, it is about creating enough space for a better answer to emerge.

The conversation also explores Executive Presence, Client-Centricity, Curiosity and Practice Before Performance™—and why the behaviours that matter most under pressure need to be practised before the pressure arrives.

A thought-provoking conversation for leaders who don’t just want to know more, but want to lead differently when it matters.

🎙️ Watch the full interview:

https://www.youtube.com/live/O4StijoUw4Y?si=QjU3LLGdUdrFwXhn

30 recommendations — and a moment of gratitude.

30 recommendations — and a moment of gratitude

For Shiffy Srivastava, this milestone is not really about a number. It is about the people who took the time to share what they experienced through her coaching and facilitation.

Every recommendation represents a conversation, a challenge, a learning moment, a story practised, a perspective shifted or a skill carried back into the workplace.

That is what makes it meaningful.

Her belief in Practice Before Performance™ is at the heart of her work: the real measure of learning is not what happens inside the room, but what people do differently after they leave it.

A clearer story. A stronger presence. A better conversation. A more thoughtful response to a real business challenge.

A clearer story. A stronger presence. A better conversation. A more thoughtful response to a real business challenge.

Thirty recommendations do not define the work. But they are a beautiful reminder that the work has been experienced, remembered and valued.

And for a coach and facilitator, there may be no better milestone than that.

Grateful. Grounded. Still practising. 🙏

Shiffy Srivastava

Leadership & Workforce Capability Strategist | First-Time Managers to CXOs | Executive Presence, Communication & Frontline Capability | Customized Corporate Learning

Executive presence is not how impressive you look: It is how safe people feel trusting you with something that matters.

  

Executive presence is not how impressive you look: It is how safe people feel trusting you with something that matters.

In September 2026, Shiffy Srivastava, Executive Communication & Leadership Coach, conducted a session on Executive Presence with Directors and the Senior Leadership Team at EY.

The conversation went beyond how leaders speak, present or carry themselves.

It explored the real test of presence:

What happens when the pressure rises?

Can you bring clarity when everyone is confused?

Can you listen without preparing your defence?

Can you disagree without making the room defensive?

Can you say, “I don’t know,” without losing your authority?

Can you make a difficult message easier to hear?

That is presence.

And it isn’t built by simply telling leaders what to do.

It is developed through real conversations, real business situations and real moments of pressure.

That is why Shiffy’s approach has always been:

Practice Before Performance™️.

Because leadership is not tested when everything is going well.

It is tested in the moment when the room looks at you and waits.

What will you do with that moment?

That is Executive Presence.

 

 

 

  

That is Executive Presence.

Explore more : 

🌐 Official Website
https://Shiffy.Asiaticincorp.org

📚 Executive Presence Sessions
https://amzn.in/d/05Zi2lcu

💼 LinkedIn
https://www.linkedin.com/in/shiffy-srivastava-highperformancecoach

📖 Amazon Author Page
https://www.amazon.in/author/shiffysrivastava

Shopping Portals

🌍 Portrait Business Woman
https://www.portrait-business-woman.com

🌍 Behind the Portrait: A Journey of a Global Educator
https://www.anxietyattak.com/2026/05/behind-portrait-Journey-of-global.html

 

 

A new learning partnership takes flight.

 A new learning partnership takes flight. ✈️

Improvables Academy® and Air India come together for a Train the Trainer programme, creating an opportunity to strengthen the very people who enable learning across an organisation.

Because the real power of a trainer is not in how much they know.

It is in how effectively they make others learn, think and apply.

This collaboration brings together experience, expertise and a shared focus on building stronger learning capability.

A proud milestone for Improvables Academy® and its Founder & CEO, Shiffy Srivastava.

And perhaps, the beginning of many more journeys where learning takes flight.

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