Shiffy Srivastava Facilitates Emotional Intelligence Session for EY Global GDS Talent Development
Today, Shiffy Srivastava, CEO & Founder of Improvables Academy® and Executive Communication & Leadership Coach, facilitated a virtual classroom on Building Relationships with Emotional Intelligence for EY Global’s GDS Talent Development.
The central insight?
You can be right in a conversation—and still damage the relationship.
Strong professional relationships aren’t built by avoiding disagreements. They’re built by listening without judgement, managing reactions and understanding perspectives beyond our own.
Through her philosophy, Practice Before Performance™, Shiffy reinforces a powerful message: awareness creates the possibility of change; practice turns it into behaviour.
Because leadership isn’t just about what we say or intend. It’s about the impact we create.
The question is: When conversations get difficult, do we focus on proving we’re right—or understanding each other?
